Last updated: July 27, 2026
By accessing or using MerchXO ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
MerchXO is a multi-tenant e-commerce platform that enables merchants to create and manage online stores. The Service includes store creation, product management, order processing, and related features.
To use the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Paid plans are billed monthly or annually. You may cancel your subscription at any time. Refunds are handled in accordance with our refund policy. Free trial accounts are subject to usage limits.
Merchants are responsible for their store content, products, orders, and customer interactions. You must comply with all applicable laws and regulations in your jurisdiction.
You retain ownership of all data you store in your tenant. MerchXO does not sell or share your data with third parties except as required by law.
You may not use the Service for illegal purposes, to distribute malware, to spam customers, or in any way that could damage the Service or other users.
We reserve the right to suspend or terminate your account if you violate these Terms. Upon termination, your data will be retained for 30 days, after which it may be deleted.
MerchXO is provided "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms.
Questions about these Terms? Contact us.